Speakers & Courses

C4S Speakers & Courses


Dr. Lori Trost

Dr. Trost is a recognized dental educator, author and clinical evaluator with a private restorative practice in the Greater St. Louis area. She received her dental degree from SIU School of Dental Medicine and offers post-graduate courses to dentists and their team members drawing from her extensive private practice experience. She has authored a wide variety of professional articles, is an evaluator for The Dental Advisor, and consults on dental material development and direction. She has been recognized as a Leader in Continuing Education by Dentistry Today, a Top 25 Women in Dentistry by Dental Products Report and honored by the ADA as a Shils Foundation recipient.

  • FRI AM: Start Loving Dentures: Experience the Digital Difference
  • FRI PM: Making Things Stick: Leveraging Advances in Everyday Dentistry
  • SAT AM: Top Clinical Tips for Dental Team Members

Sandy Baird, MBA

Ms. Baird has more than 30 years of dental management experience, 15 years of coaching and more than 40 years married to her husband-dentist. As a consultant, coach and speaker, she offers dental practices a wide selection of practice management services and solutions. Her advantageous perspective of first-hand “walked in your shoes” expertise from the viewpoint of the dentist, the owner and the employee allow her to offer valuable and practical solutions. Sandy is a passionate speaker and coach who eagerly shares her knowledge and insights with dynamic enthusiasm. She can propel your practice to a higher level of sustainability and success.


  • FRI AM: Scheduling for Success: Work Smarter, Not Harder
  • FRI PM: The Dentist/Boss/Leader Conundrum

Robert Thompson, RT, JD, MBA, LLM(DR), AIC, ARM, ARe, RPLU, CPCU

Mr. Thompson has a diverse background in law, medicine, professional liability insurance and healthcare risk management. Robert’s previous roles also include senior vice president of risk management and director of client education for two professional liability insurance companies. Robert is a U.S. Army paratrooper and combat veteran and graduated first in his class from both the U.S. Army Radiology Technologist School and Avionics School. He earned his bachelor’s degree in business administration summa cum laude from North Georgia State University, his juris doctorate degree from the University of Georgia School of Law, a Master of Business Administration from Lincoln University and a Master of Laws degree in dispute resolution from the University of Missouri School of Law. He holds the insurance designations of associate in claims, associate in risk management, associate in reinsurance and chartered property casualty underwriter from the American Institute for Chartered Property Casualty Underwriters/Insurance Institute of America. Robert’s responsibilities include developing and delivering risk management and patient safety services to MedPro-insured dentists and national dental organizations.


  • SAT AM: Risk Management and Patient Safety Practices That Prevent and Control Dental Malpractice Claims
laci phillips

Laci Phillips 

Laci Phillips discovered at an early age her passion for speaking and entertaining audiences. As a founding partner at Practice Dynamics, she combines her knowledge of dentistry with her passion for teams to deliver customized coaching, workshops and speaking events throughout the country. She began her road to coaching as a chairside assistant while going to college. While working her way to the business side of dentistry, she was fortunate to learn from top industry professionals. The experience gained on this journey gives her unique insight into the technology and business side of dentistry. The excitement of working in high-tech offices and high-end cosmetic practices has instilled in her the passion and the knowledge to coach dental teams on their road to excellence. Integrating coaching dental teams with her speaking career is a dream come true. Each time she takes the stage, her passion for dentistry and the dental team comes to life through her words and the lessons she teaches.

  • FRI AM: Creating Leaders in Your Practice: Key Systems to Building a Perfect Team
  • FRI PM: Your Practice Through the Patient’s Eyes: It’s Never Just About Dentistry
  • SAT AM: Systems, Team and Technology: Creating Balance-Driven Success in Your Practice